Season 3 mastering defects!!! What to do?

[moonlighter]

Hi ya'll. I am brand new to this board. Moonlighting was one of my favorite shows so I have been buying the box sets. I am from Oregon.

I had to return one box, but the same defect is on both boxes at the same time and I was wondering if anyone else has experienced this and what is the next plan of action. Do they recall them?

First defect. "Its a wonderful job"
At the 6:25 mark when dave is in maddie's office.
It pixelizes and goes silent for about 4 seconds.

Second defect. "Blonde On Blonde"
Happens just when Dave is about to step out on that ledge outside of the hotel.
It pixelizes and goes silent for about 3 seconds.

Please check your discs and see if yours does it to.

Moonligher

[adyjdy]

Hey another Oregon girl... with the same problem... Yep, me too. He says, "Donner and blitzen..." and then it breaks up. If I use my computer with the faster processor the problem seems to go away somewhat though.

Haven't noticed the BOB one though.

[bluemooner]

Hi Moonlighter,

I think I noticed something similar on mine too. I will have to watch again to make sure. What is the deal? Sometimes digital can be annoying. But, I guess VHS was too, at times. Ah yes, memories of my tapes being "eaten" by the VCR. Ugh, that was so frustrating.

[moonlighter]

quote:Hey another Oregon girl...

************************
I'm not a girl, just a regular guy from the valley.

[adyjdy]

Oops... sorry! It's great to hear from a guy on the forum! Welcome!

[Cindy]

Hi

I do not seem to have these problems... however on Blonde on Blonde I do have drop out in the first few frames of the credits. Not a big deal...but I will have to try it in my PC DVD player to see if it is my home DVD player doing to or if it is a def. disc flaw.

[bluemoongirl]

From a technical aspect - I will interject here....

The technology of the dvd industry in changing dramatically all the time.

Not all dvd players will be able to play all dvds, and/or features on a dvd. Hence, the recent disclaimers on dvds. It is possible that your dvds are defective. But it is also possible that your machine itself is unable to handle the layering on this dvd set. It may be too old to handle the newer dvd versions on the market - a player only a couple of years may have issues.
I would check the dvd's in a computer, or another dvd player, and if you're still having the problem, then I would contact Lionsgate. There is also a possibility of errors during the burning process.
Hope this information is of help to anyone having issues.